Privacy Policy

Overview

This policy describes how StickerMaker handles information when you use the image editing service. It applies to guest trials and registered accounts.

Information we process

• Images and instructions: the images you upload, editing prompts, generation settings, task status, and generated results.
• Account information: your name, email address, authentication identifiers, and session information when you create an account or sign in.
• Guest identifiers: a random guest identifier and a hashed network identifier used to protect the free trial and associate guest creations with your browser.
• Transactions: order numbers, credit purchases, credit usage, refunds, payment provider references, and payment status. Payment card details are entered through the payment provider; StickerMaker does not store full card numbers or security codes.
• Technical information: security logs, error reports, and basic browser or device information needed to operate and protect the service.

Why we use it

We use this information to authenticate users, upload and edit images, deliver results, maintain generation history, process payments, apply credits and refunds, prevent abuse, troubleshoot failures, and meet legal obligations. We do not sell personal information.

Images and AI processing

Uploaded images and prompts are sent to the AI provider used for the requested edit. Originals and results are stored in private object storage and made available through owner-checked or time-limited access mechanisms. Do not upload images or information that you do not have the right to process.

The planned retention periods are 24 hours for guest images and 30 days for member images. Expired content should no longer be accessible through the service. Operational deletion jobs and provider-side retention are separate implementation controls; this policy does not claim that deletion occurs immediately at expiration.

Account records, credit ledgers, transaction records, and security logs may be retained longer where needed for accounting, fraud prevention, dispute handling, security, or legal compliance.

Service providers

We use infrastructure and service providers for hosting, authentication, email delivery, private file storage, AI generation, and payment processing. These providers receive only the information needed for their role and process it under their own terms and privacy policies. AI processing and storage may occur in countries other than your own.

Cookies and local browser data

Essential cookies or browser storage may keep you signed in, associate guest creations with your browser, remember preferences, and protect the service. Optional analytics or advertising technologies should not be enabled without the notices or consent required by applicable law.

Security and retention

We use access controls, private storage, signed payment events, and other reasonable safeguards. No online service or storage system can guarantee absolute security. Information is retained only for the periods needed for the purposes above, subject to backup cycles and legal requirements.

Your choices and rights

Depending on where you live, you may have rights to access, correct, export, or delete personal information, or to object to certain processing. You can also stop using the service and clear guest browser data. Some transaction and security records may need to be retained even after other information is deleted.

Changes and contact

We will post material changes to this policy on this page and update its date. Before public launch, the service operator will publish a verified support contact and any legally required business identity on this website.